LISTING POLICY
Marketplace Rules & Standards
Last updated: 4 December 2025
1. OVERVIEW
This Listing Policy governs all item listings on the SkinMeister marketplace. By listing items for sale, you agree to these rules and standards. Violations may result in listing removal, account restrictions or permanent bans.
2. LISTING REQUIREMENTS
General Requirements:
- Items must be genuine CS:GO/CS2 cosmetics
- You must own the item in your Steam inventory
- Items must be tradable (no trade hold)
- Items must not originate from VAC-banned accounts
- Listings must use accurate item names
- Prices must be quoted in EUR
- No duplicate listings of the same item
Item Eligibility:
- ✅ Cosmetic items (skins, sets, couriers)
- ✅ Immortal items
- ✅ Arcana items
- ✅ Collectors' items
- ✅ Battle Pass rewards
- ❌ Exploited or duplicated items
- ❌ Items under Steam Support investigation
- ❌ Non-tradable items
3. PRICING GUIDELINES
Setting Prices:
- Prices should reflect fair market value
- Minimum listing price: €0.10
- Maximum listing price: €50,000
- Prices sync automatically with market data
- Transparent 10% markup on all base prices
Prohibited Pricing Practices:
- Price manipulation or artificial inflation
- Coordinated price fixing
- Misleading discount claims
- Bait-and-switch tactics
- Price collusion with other sellers
4. LISTING DESCRIPTIONS
Accurate Information:
- Use only official item names
- State exact quality and rarity
- Disclose any special attributes
- Mention stickers or gems where present
- Indicate if the item is part of a set
Prohibited Content:
- False or misleading descriptions
- Offensive or inappropriate language
- External links or advertising
- Personal contact information
- Soliciting off-platform trades
5. IMAGE REQUIREMENTS
Item images are sourced automatically from the Steam Community Market. Even so:
- Images must accurately represent the item
- No edited or enhanced screenshots
- No misleading visual representations
- Custom images may be rejected
- Adult or offensive content is prohibited
6. LISTING DURATION & MANAGEMENT
Duration Rules:
- Listings remain active until sold or cancelled
- Automatic relisting after 30 days of inactivity
- Maximum 100 active listings per account
- Bulk listing tools available for verified sellers
Listing Management:
- Edit prices at any time before sale
- Cancel listings with no penalty
- Automatic removal when the item leaves your inventory
- Instant delisting after Steam trade confirmation
7. SELLER OBLIGATIONS
As a seller, you must:
- Maintain a valid Steam Guard Mobile Authenticator
- Respond to trade offers within 24 hours
- Keep your inventory public and accessible
- Honour all confirmed sales
- Provide an accurate trade URL
- Do not cancel trades after buyer payment
- Report issues promptly
8. PROHIBITED ITEMS
The following items cannot be listed:
- Stolen or fraudulently obtained items
- Items from compromised accounts
- Duplicated or exploited items
- Items that violate Valve's Terms of Service
- Items under dispute or investigation
- Non-CS:GO/CS2 items
- Steam Wallet credit or gift cards
- Account credentials
9. PRICING STRUCTURE
10% Markup Model:
- Uniform 10% markup on all items
- Markup included in the displayed price
- No additional fees for buyers or sellers
- Transparent pricing across all categories
- No complex commission structures
Pricing Benefits:
- No hidden fees or surprises
- Equal treatment across all item types
- Minimum transaction: €0.10
- Fair pricing for all users
10. VERIFICATION REQUIREMENTS
Seller Verification Tiers:
- Basic: Steam authentication only (up to €500/day)
- Verified: Email and phone verification (€5,000/day)
- Premium: KYC verification (unlimited)
KYC Requirements (Premium):
- Government-issued ID
- Proof of address
- Selfie verification
- Processing time: 24-48 hours
11. QUALITY STANDARDS
We maintain high quality standards:
- AI-powered listing verification
- Automated price validation
- Manual review for high-value items
- Community reporting system
- Regular seller performance reviews
12. VIOLATIONS & PENALTIES
Policy Violations:
- First violation: Warning and listing removal
- Second violation: 7-day listing ban
- Third violation: 30-day account restriction
- Serious violations: Permanent ban
Appeals Process:
- Send appeals to appeals@skinmeister.pro
- Include transaction IDs and evidence
- Response within 72 hours
- Final decisions by the Compliance team
13. BEST PRACTICES
For successful selling:
- Price competitively based on market data
- Respond quickly to trade offers
- Maintain a strong seller rating
- Keep your inventory organised
- Use bulk tools for multiple items
- Track market trends via AI insights
14. POLICY UPDATES
We may update this Listing Policy to reflect changes in our marketplace operations or legal requirements. Sellers will be notified of material changes by email. Continued listing after changes constitutes acceptance.
15. CONTACT & SUPPORT
For listing support and questions:
Seller Support: sellers@skinmeister.pro
General Support: support@skinmeister.pro
Policy Questions: support@skinmeister.pro