Privacy Policy
Last updated: 4 December 2025
Introduction
SkinMeister ("we", "us" or "our") operates www.skinmeister.pro, a platform for buying and selling CS2 skins. This Privacy Policy explains how we collect, use, disclose and protect your personal data when you use our website and services. By using our platform, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
- a. Personal data
- Account information: When you register, we collect your name, email address and Steam account details (e.g. Steam ID).
- Payment information: When you make a purchase or sale, we collect payment details through our third-party payment processors. We do not directly collect or store payment card data.
- Contact information: When you contact us, we may collect your name, email address and any information you provide in the communication.
- b. Information collected automatically
- Usage data: We collect data about your interactions with our site, such as pages visited, time spent and clicks, via Google Analytics.
- Device information: We collect your IP address, browser type, operating system and device identifiers.
- Cookies and tracking: We use cookies and similar technologies to improve your experience, analyse site performance and deliver personalised content. You can manage cookie preferences through your browser settings or our cookie consent tool.
2. How We Use Your Information
We use your information to:
- Process transactions for buying and selling CS2 skins.
- Manage your account and provide customer support.
- Send promotional emails or marketing communications (if you opt in).
- Improve our website and services through Google Analytics.
- Comply with legal obligations, including EU tax and accounting regulations.
3. Sharing Your Information
We may share your information with:
- Third-party service providers: Payment processors and the Steam API, which process data on our behalf to enable transactions and account functionality.
- Legal authorities: When required by law or to protect our rights, we may disclose your information to law enforcement or regulatory bodies.
- We do not sell your personal data and do not use it for targeted advertising or profiling.
4. Data Retention and Security
- Your data is stored on secure cloud servers. We use industry-standard encryption and secure APIs to protect your information. However, no system is completely secure and we cannot guarantee absolute security.
- We retain personal data for as long as your account is active or as required to meet legal obligations. Transaction and account data is retained for 7 years to comply with EU tax and accounting regulations. Inactive account data is deleted after 7 years unless otherwise required by law.
- In the event of a data breach, we will notify affected users and the relevant authorities within 72 hours, as required by the GDPR.
5. Your Rights
As an EU citizen, you have the following rights under the GDPR:
- Access: Request a copy of your personal data.
- Rectification: Correct inaccurate or incomplete data.
- Erasure: Request deletion of your data, subject to legal obligations.
- Restriction: Request that data processing be restricted in certain cases.
- Data portability: Receive your data in a structured, commonly used format.
- Object: Object to processing for marketing or other purposes.
- Withdraw consent: Withdraw your consent to data processing at any time.
- To exercise these rights, contact us at info@skinmeister.pro. We will respond within 30 days as required by the GDPR.
6. Children's Privacy
Our services are not intended for users under 18. We comply with the GDPR and do not knowingly collect data from minors. If we become aware that we have collected data from a minor, we will delete it promptly and may terminate the associated account.
7. International Data Transfers
Your data is processed on cloud servers that may be located outside the EU. We ensure appropriate safeguards such as Standard Contractual Clauses to protect your data in accordance with the GDPR.
8. Third-Party Links
Our website integrates with third-party services such as the Steam API and payment gateways. We are not responsible for their privacy practices. Please review their policies before providing personal data.
9. Cookies and Tracking
We use cookies and Google Analytics to improve site functionality and user experience. Cookies may track your browsing activity for analytics purposes. You can reject non-essential cookies through our cookie consent tool or your browser settings.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be published on this page with a revised "Last updated" date. Material changes will be communicated by email or website notification.
11. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your GDPR rights, please contact us:
MOXIE SKINS LTD
Address: Academy House, 11 Dunraven Place, Bridgend CF31 1JF, United Kingdom
Email: info@skinmeister.pro